We recently discovered an issue with Outlook classifying legitimate Emails as junk. Valid emails from clients as well as emails from within our organization were being sent to our junk folder.
The Junk email filtering, which is offered in Outlook Web App (Outlook.com, Hotmail, Office365), is a very useful feature to protect you from the unsolicited emails, but sometimes the filtering doesn't work reliably, because it marks – and moves to the 'Junk Mail' folder, emails that are legitimate. As expected, this one was sent directly to my Junk folder. Now, according to Poremsky above, disabling the junk filter in the registry should 'disable the junk filter, including the Blocked list'. So, I created the prescribed registry key and set it to 1. As expected, upon reopening Outlook, the.
![Junk Junk](http://cdn.osxdaily.com/wp-content/uploads/2017/10/move-group-of-junk-emails-to-inbox-mail-mac.jpg)
Mail is classified as Junk in Exchange Online and within the Outlook client separately. We had the Junk Filtering in Outlook disabled before this problem started so for our case we knew it was an issue with Junk Filtering in Exchange Online.
To fix this issue in the mean time there are a couple options:. Disable Junk Mail filtering in the Outlook Application. Disable Junk Mail filtering in Office 365 on the individual level.
Disable Junk Mail filtering in Office 365 on the Company level with PowerShell 1: Disable Junk Mail filtering in the Outlook application To disable Junk Filtering in Outlook, first click on the 'Home' tab, then choose Junk and 'Junk E-Mail Options.' Then choose your filter level. 2: Disable Junk Mail filtering in Office 365 on the individual level To change this setting on the individual level, you will need to login to your Exchange Online account and click the Gear located in the top right. Select 'Mail' under My app settings on the bottom. You will then see a selection called 'Block or Allow' located here: Mail Accounts Block or Allow. Select 'Don't move email to my Junk Email folder' and click Save. 3: Disable Junk Mail filtering in Office 365 on the Company level with PowerShell To apply these settings to your entire organization in Office 365 you will need to login to Exchange Online via PowerShell.
To do this, launch Powershell and enter the following to login. You can then test your connection by typing the command below. It will display mailbox information if you are connected: Get-Mailbox Now you are ready to make the change. The command below will turn off Junk Mail filtering for all users in the company.
If there are service mailboxes in use that have never been logged into, you will see errors for those accounts when the change is attempted to be applied there. The script will then move on the the next mailbox until completion.
Get-Mailbox Set-MailboxJunkEmailConfiguration –Enabled $False When this function is complete, you will return to the Powershell prompt. To verify your work you can use option two above to login and verify changes have been made to sample users.
Beringer Associates is always here to provide expert knowledge in topics like these. Please with any questions you may have.
All - probably the opposite of what anyone would want to do. But I absolutely cannot find a way to totally disable the junk mail folder.
We're in a domain environment w/exchange - do the junk mail rules on the server override the options on the Outlook client in any way? Anyway, I have an end user that is getting too much valuable email filtered into his junk mail and he wants everything to just go to his inbox. Can't find a way to create a rule to do this either. Feeling a little dumb about this but figured I'd ask here. There must be a way? Thanks for any suggestions! Mike400 wrote: I suspect he's set his outlook junk mail settings to high, which catches just about everything.
He needs to set them to Low, which only catches confirmed junk mail. Just to expand on this a bit: After confirming the root cause is, in fact, a client-side setting (and it probably is), I suggest rolling out the proper Office ADMX templates and locking down this setting via Group Policy. You might also want to consider some sort of edge filter for your email. This might be a UTM device (e.g. Sophos UTM) or a third-party service to filter junk.